Terms and Conditions - Online Bookings

Rehabplus Ltd provide an online booking software service to its referring partners and patients. Please read these terms and conditions carefully before using the service. This is a legal agreement between you, the "user" and Rehabplus Ltd Online Booking Services for all parts of the online booking service. 

To use this website you must fully accept these terms of use (the "terms") without changes, and you agree to use this website according to these terms. These terms are the entire agreement between you and Rehabplus Ltd. If you do not read or accept these terms, do not use this website.


No third parties or Rehabplus give any guarantee that the information on this website will be error free. By using this website you understand that the information may contain errors and we do not accept liability for these errors, to the amount that is allowed by law.

All bookings for services on this website are made with Rehabplus Ltd. Before making a booking, you need to check that you agree with the service provider's terms and conditions.

Rehabplus, its Directors, employees, affiliates or other representatives will not be liable for any claims, emergencies, demands, causes of action, damages, losses or expenses including solicitor fees and costs of in connection with the use of your personal information in accordance with this privacy policy and your consent.


By using this website you confirm to Rehabplus Ltd that you will not use this website for any purpose that is against the law or not allowed by these terms.


This website may contain hyperlinks to websites operated by parties other than Rehabplus. These hyperlinks are provided for your reference only. Rehabplus does not control those websites and is not responsible for their content. By having hyperlinks on this website to other websites does not mean we endorse the material on those websites or that we have any association with the website operators.


The following conditions apply to bookings of services made by you through this website.


When booking an appointment you may be required to pay a non-refundable reservation fee for the first initial appointment using either a credit or a debit card. 


Services and Treatments are carried out by Rehabplus or trusted third parties who are the services providers. When making a reservation, it is your responsibility to tell the service providers directly about any physical or mental health conditions that you have and that may require special facilities.


A cancellation of an appointment will result in loss of the reservation fee if less than 24 hours notice has been provided. 

Users may cancel bookings made online up to 24 hours in advance of the time of the appointment online by contacting a member of the bookings team on 01329 227 840. If an appointment has not been cancelled with 24 hours notice Rehabplus has the right to charge users the balance of the appointment cost.

By making a reservation with your credit card or bank card, you agree that if you cancel your reservation with less than 24 hours notice or if you fail to arrive by your agreed appointment time, you authorise Rehablus to charge to your credit card or debit card without further reference to you an amount lower or equal to your appointment. 

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Any persons breaching any of this provision will be prosecuted.

Rehabplus website's server, or the servers of companies that are used to operate this site, may place a "cookie" on your computer in order to allow you to use the website and to personalise your experience. A "cookie" is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer's hard drive. Cookies allow us to recognise your computer while you are on our website and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log-in for users, tracking transaction histories and preserving information between sessions. The information collected from cookies may also be used to improve the functionality of the website.

If you disable cookies, however, you may not be able to use certain personalised functions of this website.

Rehabplus ltd reserves the right to change these Terms as well as the contents of this website for any reason and without notice, and without liability to you, any other user or any third party. This right shall not affect the Terms accepted by you upon making a legitimate reservation or purchase using this website. You should check these Terms for any changes each time you access the website.