Rehabplus Coronavirus (COVID-19) Statement


Dear valued customers, patients and clients,


At Rehabplus, we take the health and safety of our customers and staff very seriously, so we are sharing guidance from Public Health England on steps you should be taking.

There is presently no cause for concern at the Rehabplus clinics where our treatment sessions are held, but we will keep all parties informed of any subsequent developments.


Preventing the spread of infection:


There are general principles that we ask all our patients and staff to follow to help prevent the spread of respiratory viruses, including:

· wash your hands often - with soap and water for at least 20 seconds. Use an alcohol-based hand sanitiser that contains at least 60% alcohol if soap and water are not available. This is particularly important after taking public transport

· avoid touching your eyes, nose, and mouth with unwashed hands

· avoid close contact with people who are sick

· if you feel unwell, stay at home, do not attend your appointment.

· cover your cough or sneeze with a tissue, then throw the tissue in a bin. See Catch it, Bin it, Kill it

· clean and disinfect frequently touched objects and surfaces in the home and work environment

· if you are worried about your symptoms, please call NHS 111. Do not go directly to your GP or other healthcare environment


If you have returned from anywhere in Category 1 specified countries and areas within the last 14 days:


These include: Wuhan city and Hubei Province (China, see map), Iran, Daegu or Cheongdo (Republic of Korea, see map), Any Italian town under containment measures (see map). Please note this list may extend and therefore you should check for the full list at the link.

If you are currently well:

· stay indoors and avoid contact with other people as you would with flu viruses. You can find more information about how to do this

· call NHS 111 to inform them of your recent travel to the area

· your family do not need to take any precautions or make any changes to their own activities

· for the protection of Rehabplus staff and other patients we ask that you do not attend a Rehabplus Clinic within the 14-day self-isolation period, unless specialist advice has been attained.


If you become unwell:

· please call NHS 111 immediately in order for you to be assessed by an appropriate specialist in hospital, as quickly as possible

· follow the home isolation advice sheet and do not attend a Rehabplus clinic until specialist advice has been attained.


If you have returned from Category 2 specified countries and areas in the last 14 days:


If you are well:

· you do not need to avoid contact with other people

· your family do not need to take any precautions or make any changes to their own activities

· there will be no restrictions on attendance at any Rehabplus clinic

If you become unwell:

· stay indoors and avoid contact with other people as you would with other flu viruses.

· follow this home isolation advice sheet

· call NHS 111 immediately in order for you to be assessed by an appropriate specialist in hospital, as quickly as possible

· do not attend any Rehabplus Physiotherapy appointments until appropriate specialist advice has been attained.


Symptoms:


You should look for any of the following symptoms in the 14 days after the day you return from specified countries and areas:

· cough

· difficulty in breathing

· fever (a temperature of 38 degrees C or higher)


If you have any of these symptoms, you should:


· if it is an emergency, call 999 and tell them which country you have returned from in the last 14 days

· if you are unwell, but it is not an emergency, call NHS 111 and tell them which country you have returned from in the last 14 days

Whilst you await further advice from NHS 111:

· avoid contact with others

· stay at home, do not attend work or school or attend any Rehabplus clinic until specialist advice is attained.

· do not travel while sick

· cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing. Throw tissues in the bin

· wash hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitiser if soap and water are not available


If you have any further concerns or questions, please do not hesitate to contact us directly.


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Rehabplus Limited incorporated in England & Wales | Company Number 08797412 |

Registered office: Rehabplus Ltd, Office 66 - Fareham Innovation Centre, Merlin House, 

4 Meteor Way, Fareham, Lee-on-the-Solent PO13 9FU.

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